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A lot of things will be new to you at first in Germany. To help you quickly find your feet, we have collected together some points of contact and useful links for you. You will find information on subjects such as the asylum process, help with integration, housing, working and much more.

Asylum process

Anyone seeking asylum in Germany is required to report to the police or go directly to an arrival centre immediately after crossing the border. But what happens after that? Here is some guidance about the asylum process.


Help with integration

A new language, new culture and new customs – there are lots of services available to help you get to know Bavaria better. They include language courses, information brochures and apps. These services make it easier for you in the beginning!

Health & medicine


If you are feeling sick, you can visit a doctor to receive help. Important information on the subject of medical care can be found in the following list.


Refugees who have experienced violence

Everyone can get help - here those affected can find help and places to go. In particular, many refugees are scared or feel unsafe due to their experiences of war and escaping their homeland. However, the situation is completely different in Germany.


Laws & regulations

Those people who come to Germany must obey the laws. Alongside the rules valid for all people in the Basic Law and the Bavarian Constitution, there are also special rules and obligations that apply to asylum seekers as well as to immigrants. You will find information and guidance here.


Family, children & young people

Good living conditions for families, support for parents while raising and educating children and young people and the protection of children are very important in Germany. There is thus a wide range of information, advice, services and support for parents, children and young people.


Child and youth welfare provides support and real help to children, young people and parents. It is involved in educational projects and opens up different experiences and fields of learning. This includes childcare services, help raising children or youth work. The services and assistance provided by child and youth welfare are generally open to all children and young people, also to children of asylum seekers.



Child day care facilities (nurseries, kindergartens, etc.) can help your child to adapt well to their new social environment. They are an ideal location for learning German in a fun way with other children and qualified teaching staff. Child day care facilities are part of the educational system in Bavaria and prepare your child for visiting school later on. Child day care providers (childminders, etc.) offer another form of childcare provision consisting of small and stable groups of children looked after by a day care provider who is a stable person in the child’s life. This option is a particularly suitable form of childcare for younger children.

  • These eight short films in German, English, French, Arabic and Farsi provide information on the services and advantages offered by child day care facilities and child day care providers:
  • The brochure “Children in child day care facilities – information for parents in the context of the asylum procedure” published by the State Government provides parents with information about the child day care system in Bavaria, how it works and how to visit a child day care facility. The brochure is available in German, English, French, Dari, Arabic and Somalian. Enter the search term “Kinder in Tageseinrichtungen” (children in day care facilities):


German as second language

With the educational rabbit “Klexi”, the Nürnberger Versicherung Foundation has initiated the coherent project “Hello Klexi”, which has been helping children of kindergarten and primary school age to learn German as a second language for several years. The starting signal for the digital expansion of “Hallo Klexi” was given on November 17, 2023. With the digital expansion, the project is moving with the times and will hopefully support even more foreign children in the future to learn the complex German language and practice what they have learned. “Hello Klexi” makes an extremely valuable contribution to integration in Bavaria.



0–3 years old:

  • The brochure and fold-out guide “Stark durch Bindung - Tipps zur elterlichen Feinfühligkeit in den ersten Lebensjahren” (A strong bond – tips for attentive parenting in the first years of a baby’s life) explain what babies need in their first years of life. The fold-out guide “Stark durch Bindung” (A strong bond) is available in German and 17 other languages (Albanian, Arabic, English, Farsi, French, Italian, Croatian, Pashto, Portuguese, Russian, Serbian, Somalian, Spanish, Tamil, Thai, Tigrinya, Turkish). Enter the search term “Stark durch Bindung” (a strong bond):

3–6 years old:

  • The campaign “Stark durch Erziehung” (Giving education more power) and the brochure with the same name convey eight key messages (e.g. education means giving love) that contribute to a successful education. It is designed to support parents in their daily work bringing up children. The brochure is available in basic German and another 16 languages (Albanian, Arabic, German, English, Farsi, French, Italian, Croatian, Portuguese, Russian, Serbian, Spanish, Somalian, Tamil, Thai, Tigrinya, Turkish). It is possible to download the brochures as PDF documents. Some language versions are also available in printed form. Enter the search term “Stark durch Erziehung” (giving education more power):
  • Alongside the brochures and the enclosed postcards, there is also a website, TV advertisements, posters and diverse advertising material for the campaign:
  • ELTERNTALK (PARENTS’ TALK): parents discuss parental issues relating to media, consumption and preventative health in moderated discussion groups. The discussions are also held in Turkish, Russian and other languages.


Youth Work

  • Youth work with young refugees is highly diverse and carried out across Bavaria. Young refugees are now actively involved in associations or organise themselves. With the campaign "Mitanand - youth work in the migration society", the Bavarian Youth Council (BJR) advocates for a solidary, fair and inclusive coexistence in the migration society. Youth councils, associations and clubs are encouraged to remove hurdles and access barriers for young people with migration and refugee biographies. At the same time, young activists are supported in organizing themselves and representing their own interests.


Unaccompanied Minors



If you have received a residence permit, you are allowed to move into an apartment. You can seek help if you have questions about forms or applications. Here you will find information, points of contact and portals that help you find private accommodation.

Education & work

Do you want to work but don’t know if you are allowed? Do you require certain forms or information? Or are you searching for a job? These links will provide you with additional help.

Help with extremism


Our own content should be distinguished from links to websites operated by other providers. By providing these links, we merely provide you with access to the use of third-party content in accordance with Article 8 of the German Telemedia Act. When first linking to these websites, we checked whether any potential civil or criminal responsibility may arise from this third-party content. However, we cannot continuously check this third-party content for changes and thus we cannot assume any responsibility in this respect. In the case of illegal, incorrect or incomplete content and particularly for damages that arise from the use or non-use of this information, the provider of the website is solely liable.